We perform ticket checks where possible and hold funds until confirmation to protect both parties. Never share your QR or order details with third parties. We may request KYC/ID verification from sellers/buyers per anti‑fraud policies.

Go to My Account → Sell your ticket, choose delivery type (file upload/transfer), set your price, and review the platform fee (shown before publishing).

Prime Ticket is a platform for ensuring and verifying the tickets on offer. All tickets are owned by other people. Our platform authorizes the transfer of ticket ownership from the seller to the buyer and ensures the ticket brokerage process to achieve a safe and unique experience.

When a ticket is added for sale on the website and the price is set, once the buyer pays the ticket price, the amount will be reserved on the website, giving the opportunity to accept or reject the order. When the automatic sale option is activated, no additional approval is required from the seller to send the ticket to the customer.

We release earnings after buyer entry is confirmed / the event concludes, within 2–5 business days to your [payout method/bank] on file.

Yes, you can choose to pay in installments with our partner Tabby on the payment page

A secondary-market exchange connecting sellers and buyers. We are not the event organiser and do not set prices. Sellers set prices, which can be above or below face value depending on demand. We use payment hold/escrow: funds are held until buyer receipt/entry is confirmed, then seller earnings are paid within 2–5 business days.

Depending on the event: Mobile e‑ticket (QR) inside My Account → My Orders. Electronic transfer via the organiser’s system (may require a specific app/email).

After checkout, orders are non‑cancellable and non‑refundable (even if you can’t attend). Instead, use Sell your ticket from your order.

We’ll email available options under the organiser’s policy (e.g., acceptance for the new date). Coordination may require processing time.

The order may be cancelled, and we may apply penalties or account suspension per our Terms. Funds are held to protect buyers.

Channels: WhatsApp, X (Twitter), Instagram, TikTok, Email. Availability: Year‑round (24/7 on WhatsApp). Email: info@primeticketsa.com

Apple Pay, Visa, MasterCard, American Express, Tabby. Available options appear at checkout.