Last Updated: [02/10/2025]
At Prime Ticket (“Platform”, “we”), we are committed to protecting your privacy and personal data. We comply with the Saudi Personal Data Protection Law (PDPL) and align with international best practices in data protection.
By using our website or services, you agree to this Privacy Policy.
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1. Data We Collect
• Registration Data: name, email address, mobile number.
• Payment Data: we do not store card details; transactions are processed through licensed payment providers.
• Usage Data: activity on the platform, orders, IP address, device and browser type.
• Communication Data: inquiries and messages with customer support.
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2. Purpose of Collection
• To process ticket purchases and sales.
• To communicate with you regarding orders or support.
• To improve and enhance our services.
• To send marketing offers or updates (with the option to unsubscribe).
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3. Data Sharing
• With sellers or buyers for completing transactions.
• With payment and technical service providers.
• With regulatory authorities where legally required.
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4. Data Protection
• All transactions are secured with SSL encryption.
• Data is stored on secure servers.
• Daily backups are maintained.
• Access to sensitive data is restricted to authorized staff only.
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5. Your Rights
Under applicable law, you have the right to:
• Access and request a copy of your data.
• Correct or update your data.
• Request deletion of your data (unless retention is legally required).
• Opt out of marketing communications.
For inquiries: info@primeticketsa.com
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6. Data Retention
We retain your personal data as long as your account is active or as required by applicable laws.
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7. Changes
We may update this Privacy Policy from time to time. Users will be notified in case of material changes.
